Privacy Policy

This policy applies to the BetMetric website and tools (the “Service”). We collect only what we need to run the Service, we do not sell your personal information, and we do not see or store your payment card details. Payments are handled by Whop.

Whop account information. When you sign in, Whop shares basic account details with BetMetric, such as your user ID, name, username and profile picture, and we check which plan you hold so we can unlock it. We do not receive your card details.

Usage data. Like most sites, we and our hosting provider may collect basic technical and usage information, such as pages visited, buttons clicked, device and browser type, IP address and approximate location, to run, secure and improve the Service.

Cookies. We use cookies to keep you signed in and, where enabled, to measure site usage. See “Cookies and analytics” below.

Messages to us. If you email us, we keep your message and the contact details you send so we can reply.

Checkout, billing, renewals, cancellations and refunds are run by Whop. Whop collects and processes your payment details under its own terms and privacy policy. BetMetric does not see or store your full card number or other payment credentials. We only learn whether your plan is active.

The Kelly calculator, no-vig calculator, bankroll simulator and BetMetric AI run in your browser. The bankroll, odds and probabilities you type into them are not sent to us.

We use the information we collect to:

• provide the Service and unlock the plan you bought;
• keep the Service secure and prevent abuse, fraud and account sharing;
• answer support requests and refund questions;
• understand which pages and features are used so we can improve them;
• send important notices about the Service or these policies; and
• meet our legal obligations.

We do not sell your personal information. We share information only with service providers that help us run the Service, and only as needed for that purpose:

• Whop, for sign-in, checkout, billing and hosting;
• Google Fonts, which loads the site's typefaces and so sees your browser's request;
• The Odds API, which supplies odds to our servers. Those requests contain no information about you; and
• analytics tools provided by our hosting platform, if enabled.

We may also disclose information if the law requires it, to protect our rights, users or the Service, or as part of a sale or reorganization of the business. These providers have their own privacy policies for the data they handle.

The site sets cookies that keep you signed in, which are needed for paid features to work. It may also use an analytics pixel provided by our hosting platform to count visits and measure conversions. You can block or delete cookies in your browser settings, but signing in and paid features may stop working if you do.

We keep sign-in and plan information while you have an account or an active plan, and for a reasonable period afterwards for security, accounting and legal reasons. Support emails are kept as long as needed to resolve your request and for our records. Usage data is kept only as long as needed for the purposes above. We delete or anonymize information when it is no longer needed, or when you ask us to and we are able to.

You can ask us to tell you what information we hold about you, to correct it, or to delete it. Email Betmetricsupport@gmail.com from the address on your Whop account, or message us through Whop, and we will respond within a reasonable time. We may need to confirm who you are first, and we may keep information we are required to keep by law.

You can cancel a paid plan at any time through Whop. Depending on where you live, you may have additional privacy rights under local law. Contact us and we will honor them as the law requires.

BetMetric is not for children. You must be at least 18 years old, and at least the legal age for sports betting where you live, to use the Service. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, email Betmetricsupport@gmail.com and we will delete it.

We use reasonable technical and organizational measures to protect information, including secure connections and secure cookies. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The version on this page is the current one, and we will change the “Last updated” date at the top when we make changes. Continuing to use the Service after a change means you accept the updated policy.

Questions or requests about your information: Betmetricsupport@gmail.com.